Excellent software support services begin with a support person who gets to know you and your business requirements. With many business support centers today, it's all too common that you find yourself being routed to a difference person each time you need support. You feel that you have to start from "ground zero" each time you call.
We take the frustration out this predictable situation by assigning a dedicated support representative to you; someone you can rely on and feel confident about day in and day out. This is just one of many benefits included in the JDS annual Software Support Services agreement.
In addition to providing superior customer service, we also invest more than twenty-five percent of every dollar earned into research and development. Continuous product improvement is our commitment to you so you are assured your technology investment stays current and relevant in today's fast paced environment. We also provide periodic updates as needed.
Key benefits of the JDS Software Support Services agreement include: