Fast Facts
Industry Museum
Headquarters Santa Fe, New Mexico
Description The Museum of New Mexico houses a collection of art, history and culture in four museums and five monuments statewide. The Museum of New Mexico Foundation Shops (MNMF) operates five museum shops and two Websites in Santa Fe, New Mexico. The New Mexico History Museum/Palace of the Governors, the New Mexico Museum of Art, Museum of International Folk Art, the Museum of Indian Art and Culture presenting the art, culture and history of New Mexico
Number of Retail Stores Five Stores & Two Websites
"The reports in WinRetail helped us resize our inventory saving thousands of dollars annually, helped us identify high performance products and allowed us to effectively address slow selling items."
-John Stafford
Director of Retail Operations
MNMF Shops
Demanding Environment
The MNMFShops operate individualized museum shops/websites tailoring the assortments in each museum to their specific mission and content. The shops feature large assortments and a large percentage of their inventory in arts and crafts ─ many of which are one-of-a-kinds.
Case Study
Business Challenge
The Museum of New Mexico Foundation Shops (MNMFShops) needed to address how to resize their inventories in a declining sales environment; insure they were responding to best sellers; effectively deal with slow selling merchandise and build sales through effective customer service. The MNMFShops manage over 20,000 SKUs and does business with over 2,000 vendors.
Business Solutions
With WinRetail (JDS' premier POS/Retail Merchandising System), the MNMFShops were able to meet these challenges head-on and in a timely matter. PowerReporter®, a key feature in WinRetail, enabled the MNMFShops to access critical information with easy to use drag and drop technology.
Business Benefits
- Reduced book inventory by $25,000
- Identified hot/slow selling items
- Built additional inventory around classes performing well
- Improved customer service
Demanding
The MNMFShops wanted to successfully plan its business going forward in a tough economy.
- Merchandise Preferences
- Purchase History Surveys
- Customer Sales Reports
- Suggestive Selling
- Social Media
Moving Forward
The MNMFShops wanted to successfully plan its business going forward in a tough economy.
Turning once again to WinRetail's Power- Reporter, MNMFShops reviewed selling history, analyzed trends, projected sales and developed a sales and stock plan.
Utilizing Trending, Hot Item, Return to Vendor, Price Change, Class Merchandise, Price Changes as well as other reports and analytics in WinRetail, the MNMFShops determined that it needed to reduce the book department inventory by $25,000.
Concurrently, the organization identified and reordered those items that were selling well, and built additional inventory around "hot" merchandise thereby resizing its inventory for all five museums and two websites. It also discovers many items moving far too slow to restock having a negative impact on the bottom- line
About JDS Solutions
JDS Solutions has gained its customers' trust, respect, and loyalty by providing excellence customer service, superior products and innovative thinking. In turn, JDS has earned the distinction of declaring 100-percent customer satisfaction throughout its diverse customer base using WinRetail®, its flagship Retail Management and POS System.
Founded in 1990, JDS is headquartered in Carlsbad, California with offices in Colorado, Iowa, Maryland and Michigan. JDS serves mid-market retailers in North American, Asia Pacific and the Caribbean.
What We Do